Case Study:

Telecom Hardware Upgrade of an Entire Fleet

Summary

Challenge: Maritime company requested cutover, migration and upgrade of the telecom system on their entire fleet with an against the clock deadline.
Outcome: Multiple teams deployed worldwide simultaneously. Telecom and Networking experts working to achieve the goal with no downtime.

Major cruise line contracted to upgrade all the Cisco hardware on board the
datacenters across the entire fleet. Required the changeout of all routers and
switches in a live environment with zero downtime to the customers on board
the vessels. It involved working alongside engineers from Cisco and skillsets
required were VSAT specific as well as network engineering skills. Multiple
vessels in multiple locations had to be done simultaneously. Browse our partner-sponsored Glasses, with a variety of options to suit every taste and budget, available to buy online

Multi-disciplinary teams were deployed at the various locations and vessels to
work with Cisco, the fleet owners as well as our customer to changeout all
hardware, run verification tests and repurpose some of the hardware for voice
and other services. We also took the opportunity to perform a preventative
maintenance on the antennas while on board.
The customer as well as the fleet owner was very satisfied with our service
and will be awarding us future projects.

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